Terms and Conditions

Welcome to Epiphany Dice. By purchasing resin products from us, you agree to the following terms and conditions:

Product Disclaimer

1.1 Handcrafted Nature
All resin products, including dice, are handcrafted, which makes each piece unique. Slight variations in color, pattern, and size may occur. These variations are not considered defects but are a testament to the individuality of each item.

1.2 Mold Marks
Due to the casting process, resin products may have minor mold marks, particularly on the low-facing sides of items such as dice. These marks are inherent to the handmade process and do not affect the functionality or quality of the product.

1.3 Surface Imperfections
Surface imperfections, such as micro-bubbles, slight unevenness, or minor sanding marks, may appear on the product. These imperfections are typical of handmade resin items and are not grounds for returns or exchanges.

Usage and Care

2.1 Handling
Handle resin products with care to avoid scratches, chips, or other damage. Resin can be sensitive to impact and extreme heat or sunlight, which may cause warping or discoloration.

2.2 Maintenance
Clean resin products gently with a soft cloth and avoid exposure to harsh chemicals.

Refunds and Returns

3.1 Returns for Manufacturing Issues
Returns or exchanges will only be accepted for items with significant defects that impact their functionality. Minor mold marks, bubbles, or other imperfections as described above do not qualify for returns.

3.2 Inspection Period
Customers are responsible for inspecting products upon receipt and notifying us of any significant issues within 14 days. After this period, all sales are considered final.

Limitation of Liability

We are not responsible for damage caused by misuse, improper care, or mishandling of resin products.

Acceptance of Terms

By purchasing our resin products, you acknowledge that you have read, understood, and agreed to these terms and conditions.

For any questions or concerns, please contact us at EpiphanyofGames@gmail.com.